Retailaer

The Modern Airline Distribution and Retailing Platform

The Retailaer Distribution Platform was designed differently. It's a Customer-First solution that efficiently handles Offers, Orders, Payments, and assists airlines in decreasing their reliance on their PSS.

We made sure it's flexible, adaptable, and scalable, so airlines can put their focus on retailing.

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Customer-First Offers

Ensure your customers receive tailored content that suit their preferences. We achieve this by incorporating customer data in the background and incorporating your partners' content, resulting in an exceptional customer experience.

Distribution Control

Take charge of your channel distribution strategy, identify your individual customers regardless of their current appearance, and create a single, reliable hub for all your offers and orders.

Distribution Costs

Cut down on costs by getting more sales flowing into the distribution platform. That way, you can also create a seamless retail experience for everyone, knowing exactly who your customers are.

Customer Orders

Make sure your orders revolve around the customers; not only does this make retailing easier, but it also helps tackle challenges associated with PNR and order-centric approaches. Customers have full control over their profile data and orders at any time.

Ready to take your airline retailing to new heights?
Join us in embracing a Customer-First Approach.

With our Distribution Platform, you call the shots and have everything you need in one spot – a unified view of your customers. This way, you can fully focus on your retail business.

And the best part? We're adaptable. Whether you prefer to work with a Passenger Service System (PSS) or utilise our distribution platform for inventory, scheduling, and pricing, we've got you covered.

If you do decide to stick with a PSS, we ensure that your orders and Passenger Name Records (PNRs) stay perfectly in sync.

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Make Your Offers Relevant To The Right Customers

Say Good Bye To Generic Offer, Say Hello To Relevant Offers in Every Channel.

Consumer
Store

Sell your flights and ancillary offers, while seamlessly incorporating content from your partners to create a smooth experience for your customers.

Order Servicing
Portal

Let your customers easily handle their orders and offer them more deals based on the current order and what they've ordered before.

Vacation
Portal

Allow your customers to kickstart their holiday with a dynamically packed experience already at the time of shopping and placing order.

Corporate Booking
Portal

Show special offers designed for small businesses along with attractive retail programs, making it simple for them to place orders and manage their accounts.

Agency Booking
Portal

Display exclusive deals created for travel agents, along with appealing retail programs, to make it easy for them to order and handle their accounts.

Call Centre
Portal

Let your call center be an integral part of your sales strategy, equipped with tons of capabilities, your agents don't need to know PSS functions.

iOS & Android
Mobile Apps

While your customers are on the move, they can get deals and offers, place and manage orders on the fly, and also handle their information.

IATA NDC
Capable API

Effortlessly coordinate and optimize offers and order management with the IATA industry-standard NDC API, no matter how many partners you have.

Messege
Centre

Because staying connected is crucial, we've made it easy for you to always keep in touch with your customers through automated notifications and relevant marketing messages.

A Modern Distribution Platform Packed with Capabilities and Features

We've been hard at work, adding more than 300 cabilities and over 20,000 features to back up more than 14 product categories. It's all to make sure you get the best start possible.

Gift Cards

Boost your income and customer loyalty with personalized gift cards and vouchers that can be used in any channel.

Price Adjustment

Just establish some simple rules, and we'll figure out the best price offer for your flights and extras.

Market Place

Manage non-inventory based products and services of your airline or from your partners which doesn't require the usual plumbing. Give your customers that little extra without the high cost.

Retail Optimiser

Employ smart retail strategies to market your products and services, shine a spotlight on special offers, and increase your earnings.

Customer Profiles

Gather all your customer profile data in one spot, along with their current and past orders. This way, you can create offers that are relevant across all channels.

Content Manager

Keep a grip on your visual content by overseeing images and text in all the languages we support, inclusive Product Information Management.

Direct Connect

Working with partners in a modern way, without worrying about expensive and complicated codeshare, SPA and interline agreements. We just plug into your partners' API and flight connections happen on the fly.

Shopping Basket

A versatile approach to allow the best customer experience, add and remove related and unrelated products and services and we dynamically work out that special price for your customers.

Dynamic Bundling

Take the best ingredients; products, services, discounts and stir them up to serve relevant offers to your customers.
It’s all about flexibility and personalisation.

Multi-Currency

Unlimited number of currency combinations in a seamless single click check-out process. Combine those points/miles, with dollars, euros or any other currency to ensure your sales are secured swiftly.

See How We Compare With Other Platforms

Here is a generic summary of your platform options.

  • Air Shopping *
  • Price Adjustment
  • Air Ancillaries
  • Partner Products
  • Direct Connect Builder
  • Market Place
  • Dynamic Bundling
  • Relevant Offers
  • Business Rules
  • Customer Focused
  • Order Management
  • NDC Capable
  • Implementation time
Traditional
  • ATPCO Fares
  • ATPCO
  • PSS/ White-label
  • PNR
  • Multi year
Retailaer
  • Flexible
  • Limited
  • Flexible
  • Integrated
  • Extensive
  • Orders
  • Months
E-commerce
  • Limited
  • ATPCO
  • White-label
  • Limited
  • Super PNR
  • Yes-ish
  • Years


* Retailaer Distribution Platform can integrate with any air fare shopping provider, but to make things easier we have partnered with CTW Travel to provide speedy and accurate air fare shopping so you don't have to go to another shop.

Find out more about what
we do for Airlines

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